I was observing a situation: a child plays with her toys ... She is totally engaged in the process of building something. Once, the adult enters the room and looked at the child.
"What are you doing here? You are not supposed to play with these toys, you haven't finished your previous task," she exclaimed.
The child pushes the adult hardly, and the adult pushes the child back. The child cries, run away from her beautiful creature... The adult is confused and move away without any results.
Another time, another time, another time things can be different:
Adult: Hello, dear, what are you doing here? - with curiosity (vs critic).
Child: I am budling a castle.
Adult: I see a smile in your face and widely open eyes. Are you excited about that?
Child: Yes, very much.
Adult: Ok, come to me when you are done, and we will finish you were doing in another room...
Why reflective listening is so useful? When we reflect on another person's thoughts, emotions, or ideas we build a communication bridge between each other, and through these bridges, we can establish trust. Through trust, we can discuss and solve any issues.
